This Privacy Policy explains how pk96 collects, processes, stores, shares, and protects your personal information when you use the pk96 platform — covering everything from account registration and KYC verification to payment processing, marketing communications, and responsible gaming data. We believe in being completely transparent about your data.
This Privacy Policy ("Policy") is issued by pk96 ("pk96", "we", "us", "our") and governs the collection, use, storage, disclosure, and protection of personal data relating to individuals ("you", "the User", "the Player") who access or use the pk96 online gaming platform at pk96.bid, including all associated pages, services, mobile interfaces, and communications (collectively, the "Platform").
pk96 is committed to safeguarding your privacy and handling your personal information with the utmost care, transparency, and integrity. This Policy has been prepared in accordance with internationally recognized data protection principles and reflects pk96's obligations under its operating licensing framework. By registering an account with pk96, accessing the Platform, or otherwise engaging with pk96's services, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.
Plain-English Summary: pk96 collects your information to provide gaming services, process PKR payments (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), verify your identity and age (21+), keep your account safe, comply with anti-money-laundering laws, and — only where you have opted in — send you promotions. We never sell your personal data to unaffiliated third parties.
For the purposes of data protection law and this Privacy Policy, pk96 acts as the data controller in respect of all personal data collected through the Platform. pk96 determines the purposes for and the means by which your personal data is processed. Queries relating to this Policy or your personal data should be directed to pk96's designated Privacy Contact as detailed in Section 16.
Where pk96 engages third-party service providers to process data on its behalf (such as KYC verification partners, payment processors, or game suppliers), those parties act as data processors under written agreements that bind them to process your data solely in accordance with pk96's documented instructions and applicable data protection obligations.
pk96 collects the following categories of personal data about you:
Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents (e.g., Pakistani CNIC, passport) provided during KYC verification.
Email address, mobile phone number (including the number used to receive JazzCash or EasyPaisa OTPs), and residential address including city (e.g., Karachi, Lahore, Faisalabad, Rawalpindi, Islamabad).
Username, account password (stored in hashed, non-reversible form), account preferences, communication and marketing opt-in status, responsible gaming settings (deposit limits, session timers, self-exclusion status), and customer support interaction records.
Deposit and withdrawal amounts and dates, payment method identifiers (e.g., JazzCash wallet number, EasyPaisa number, HBL/UBL/Meezan Bank account reference), betting and wagering history, bonus and promotion usage records, and PKR account balance data.
IP address, device identifiers, browser type and version, operating system, screen resolution, time zone, access timestamps, session duration, pages viewed, and referring URLs.
Game type preferences, bet amounts, win/loss records, session frequency and duration, sports markets accessed (e.g., PSL, ICC, UFC), and in-play betting patterns — used for responsible gaming monitoring and product improvement.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | CNIC, full name, DOB | KYC / age (21+) verification |
| Contact Data | Email, mobile number, address | Account comms, OTP delivery |
| Financial Data | JazzCash/EasyPaisa details, PKR transactions | Payment processing, AML compliance |
| Technical Data | IP address, device ID, browser | Security, fraud prevention |
| Gaming Data | Bet history, session patterns | Responsible gaming, product improvement |
pk96 collects personal data through the following channels:
pk96 processes your personal data for the following purposes:
To register your account, verify your identity and age (21+ mandatory), maintain your account, process your pk96 Login, and deliver all Platform services — sports betting (PSL, cricket, live sports), live casino, slot games, and related features.
To facilitate PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other accepted payment methods; to prevent payment fraud; and to maintain accurate financial records as required by law.
To fulfil KYC, anti-money-laundering (AML), counter-financing-of-terrorism (CFT), and responsible gaming obligations under pk96's licensing framework, including ongoing transaction monitoring and suspicious activity reporting where legally mandated.
To detect, investigate, and prevent unauthorized access, account takeover, fraud, collusion, bonus abuse, and other prohibited conduct on the Platform.
To monitor gaming patterns and flag potential indicators of problem gambling; to administer deposit limits, session timers, cool-down periods, and self-exclusion requests; and to communicate with players identified through responsible gaming monitoring as potentially needing support.
To send promotional offers, bonus notifications, and product updates — but only where you have explicitly opted in to receive such communications. Each marketing communication includes a clear, one-click unsubscribe option.
To analyse aggregated, anonymised usage data for product development, improving the betting and gaming experience, optimising our cricket and PSL betting markets, and enhancing Platform performance for Pakistani users.
pk96 processes your personal data on the following legal grounds:
As an internationally operated gaming platform, pk96 may process and store your personal data in countries other than Pakistan. Where data is transferred to countries that do not provide an equivalent level of data protection to that required under pk96's licensing framework, pk96 implements appropriate safeguards — including contractual protections binding recipients to equivalent data protection standards.
pk96's primary data storage infrastructure is hosted on servers subject to industry-standard security certifications. All international data transfers involving personal data of Pakistani users are conducted under appropriate contractual mechanisms and are subject to the same security standards described in Section 10 of this Policy.
pk96 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and reporting obligations. Retention periods are determined by reference to the type of data and the applicable legal requirement. Key retention periods applied by pk96 include:
If you exercise your right to erasure (see Section 12), pk96 will delete or anonymise your personal data to the maximum extent permitted by law, retaining only what is legally required to be kept for the applicable retention period.
pk96 implements a comprehensive, layered approach to personal data security. Technical and organisational measures in place include, but are not limited to:
While pk96 takes all reasonable and appropriate measures to protect your personal data, no data transmission or storage system can be guaranteed to be 100% secure in all circumstances. If you have reason to believe that your interaction with pk96 is no longer secure, please contact us immediately as described in Section 16.
Cookies are small text files placed on your device when you visit the pk96 Platform. They allow the Platform to recognise your device, remember your preferences, maintain your login session, and collect analytical data about how you use the site.
Most web browsers allow you to manage cookie preferences through browser settings — including blocking or deleting cookies. Be aware that disabling essential cookies will impair your ability to use the pk96 Platform, including completing pk96 Login. For browser-specific instructions on managing cookies, please refer to your browser's help documentation.
Subject to applicable law and certain exceptions, you have the following rights in relation to personal data that pk96 holds about you. To exercise any of these rights, contact pk96 as described in Section 16.
To exercise any of the rights above, submit a written request to pk96 via email at [email protected] with the subject line "Privacy Rights Request". pk96 may need to verify your identity before processing your request. We will respond within 30 calendar days.
The pk96 Platform is strictly limited to individuals who are 21 years of age or older. pk96 does not knowingly collect or process personal data from individuals under the age of 21 in connection with gaming services.
Age verification is a mandatory step in the pk96 registration and KYC process. Where, despite these controls, pk96 discovers that personal data has been collected from an individual under the age of 21, pk96 will: (a) immediately close the relevant account; (b) delete the personal data of the minor to the maximum extent permitted by applicable law; and (c) return any net deposits subject to applicable AML compliance review.
21+ Enforcement: If you are aware of any individual under the age of 21 who has accessed or is attempting to access pk96, please contact us immediately at [email protected]. Protecting minors from exposure to gambling is a core commitment of pk96.
pk96 may send you marketing communications — including information about promotions, bonuses, new games, PSL and cricket betting markets, and platform updates — via email or SMS, but only where you have explicitly opted in to receive such communications during registration or subsequently through your account settings.
Every marketing communication sent by pk96 includes a clearly visible, one-click unsubscribe mechanism. You may also update your marketing preferences at any time through your pk96 account settings or by contacting support. Unsubscribe requests will be processed within 10 business days, after which you will receive no further marketing communications from pk96 unless you re-opt-in.
Opting out of marketing communications does not affect the delivery of essential account-related communications — such as deposit confirmations, withdrawal notifications, security alerts, KYC requests, or responsible gaming notifications — which pk96 may send regardless of marketing preferences as they are necessary to the operation of your account.
pk96 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we offer. The "Last Reviewed" date at the top of this Policy indicates when it was most recently updated.
For material changes to this Policy — changes that substantially affect how your data is processed or your rights as a data subject — pk96 will provide advance notice via email to your registered address and/or via a prominent notification on the Platform, no later than 14 days before the changes take effect.
Your continued use of the pk96 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the Platform and may close your account as described in pk96's Terms & Conditions.
Previous versions of this Privacy Policy are available on request from pk96's support team.
For any questions, concerns, or formal requests relating to this Privacy Policy or pk96's handling of your personal data, please contact pk96's Privacy Contact using the details below:
Privacy & Data Protection Enquiries:
Email: [email protected]
Subject line: "Privacy Policy Query" or "Privacy Rights Request"
Live Chat: Available 24/7 in Urdu and English via the pk96 Platform
Response time: Privacy rights requests — within 30 calendar days. General privacy queries — within 4 business days.
pk96 is committed to resolving all privacy-related queries promptly and transparently. If you are not satisfied with pk96's response to a privacy concern, you retain the right to escalate the matter through the dispute resolution process described in pk96's Terms & Conditions.
Privacy is not an afterthought at pk96 — it is built into how the Platform operates from the ground up. These are the six practical ways pk96 keeps your personal data secure and your rights intact.
Every interaction between your device and pk96 — your pk96 Login, PKR deposits via JazzCash or EasyPaisa, and all account data — travels over a 256-bit SSL encrypted connection. The padlock icon in your browser is not decorative; it means your data is genuinely protected in transit.
pk96 does not sell your personal information to any unaffiliated third party for advertising or commercial purposes. Your name, mobile number, email, CNIC data, and transaction history stay within pk96 and its essential service partners — they are not traded commodities.
Your rights are real and exercisable — access your data, correct inaccuracies, request deletion, object to marketing, or export your information in a portable format. Submit a request to our support team and pk96 will process it within 30 days with a clear, written response.
Your pk96 Login password is never stored anywhere in readable form. pk96 applies industry-standard one-way cryptographic hashing — meaning even pk96's own administrators cannot see your password. Only you know it. This protects your account even in a hypothetical data breach scenario.
pk96 only sends promotional emails and SMS messages to players who have explicitly opted in. Every communication has a one-click unsubscribe that works immediately. Withdrawing from marketing does not affect critical account communications like deposit confirmations or responsible gaming alerts.
pk96 does not hold your data indefinitely. Retention periods are defined by purpose and legal requirement — marketing data is deleted when you unsubscribe, gaming data is anonymised after account closure, and only legally mandated records (such as AML data) are held for their required period.
You now know exactly how pk96 handles your personal information. Cricket betting, live casino, 500+ slots — all in PKR, all under clear, honest privacy standards. 21+ only.
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